In order to change your onsite chat nickname, perform the following steps; 

1. Login to

2. a. Click on the button towards the top right corner labeled "Setting" and find "Chat Settings" in the dropdown menu.

    b. Alternatively, click the button at the top that has a number displayed next to a text bubble. From the popup chat log, click the gear icon found on the top right of the box. 


And then:

3. On the chat page, locate "Change Nickname" on the top right. From here, choose a nickname of your choice and input it into the text box.


4. Once you have typed in your desired chat name, click the "Confirm" button. You have now successfully changed your on-site chat username.